Home › Forums › Technical issues › Can't edit profile though I'm logged in
Tagged: edit, Login, multisite, permissions, Profile
- This topic has 21 replies, 9 voices, and was last updated right now by
Laura Estill.
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AuthorPosts
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February 6, 2017 at 11:49 AM #5523
Amanda FrenchKeymasterHi Natalie,
Oh sure, I still hang out and do this kind of thing when I can. Glad to hear it’s fixed. For future visitors to the thread, this issue used to happen when someone registers through the main site (thatcamp.org) and then wasn’t attached to any particular “subsite” such as newngland2017.thatcamp.org. It should now be the case that registering on the main site only *does* allow you to edit your profile.
But for cases like Natalie’s, I think it depends on where you’re coming *from* when you try to edit your profile, so that if you come from a URL for a “subsite” that you’re not a member of you might get that “You do not have sufficient permissions to access this page” error.
Amanda
March 3, 2017 at 11:45 AM #5527Chelcie Rowell
MemberHi there,
I’m also unable to edit my profile! When I log in and visit my profile page at thatcamp.org/people/rowellcj then click Edit I get the message “You do not have sufficient permissions to access this page.” Same result if I visit thatcamp.org/wp-admin.
Many thanks,
Chelcie-
This reply was modified right now by
Chelcie Rowell.
March 3, 2017 at 2:09 PM #5529
Amanda FrenchKeymasterI have upgraded your role on thatcamp.org to “Subscriber” from “Participant,” Chelcie — looks like we might be having a recurrence of the issue where new users aren’t being granted sufficient privileges. I’ll see what I can do.
January 9, 2019 at 8:35 AM #6532
Laura EstillParticipantHi All,
I’m having this same problem and can’t edit my profile.
Thanks,
LauraJanuary 9, 2019 at 10:25 AM #6533
Laura EstillParticipantPS I’m echoing Chelcie here: I can’t access it from the thatcamp.org/wp-admin site or from thatcamp.org/people/lestill
January 15, 2019 at 3:12 PM #6534
Amanda FrenchKeymasterHi Laura — sorry for delay! I’ve upgraded your permissions as well, which should enable you to edit your profile. Note that while this issue is fixed for new users (anyone who registers from now on) and for most old users (anyone who registered before a certain date), there is a percentage of users who still have the wrong permissions. Long story short, I’d need to fix these permissions in a batch via direct access to the database, which I don’t currently have, but I’m more than happy to do it one at a time upon request.
Let me know if you have any further trouble.
January 15, 2019 at 3:36 PM #6535
Laura EstillParticipantThanks, Amanda! That did the trick! I appreciate your help.
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