Home › Forums › Technical issues › send email to all users?
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Amanda French.
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April 24, 2017 at 5:25 PM #5537
Lisa Haitz
ParticipantIs this possible? I see the settings for email users, but not how to actually do it.We want to send an update. Thanks!
April 25, 2017 at 11:32 AM #5540
Amanda FrenchKeymasterYes, indeed. If you’re an administrator and log in to your site, you should see an option called “Email Users” in the sidebar, a couple of options below Settings. Click that, and you’ll have the option to email a group. See screenshot at https://www.dropbox.com/s/jcsds6x9d433wbc/Screenshot%202017-04-25%2011.29.41.png?dl=0
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This reply was modified right now by
Amanda French.
April 25, 2017 at 11:36 AM #5542
Amanda FrenchKeymasterI should add that you can also choose Users –> Export to CSV and get a spreadsheet of all user information, including their email addresses. From there you could put the addresses into an email program, though I’ve found it’s best to do it in batches of 30 or so.
April 25, 2017 at 1:23 PM #5543Lisa Haitz
ParticipantWell- your screen shot shows what I thought we should see. But we dont have that link as indicated on the screenshot.
We do have the Settings>Email USers setup however.
April 25, 2017 at 5:01 PM #5544
Amanda FrenchKeymasterThat’s weird, Lisa — that plugin should be activated on all the sites by default, and since you have the settings, sounds like it is actually activated. Let me check into it.
April 25, 2017 at 5:14 PM #5546
Amanda FrenchKeymasterI suspect there might be a plugin conflict or a server setting that is preventing you from accessing that feature, Lisa. It might take me awhile to resolve, if at all. Meanwhile, my test user (which is an admin on the http://ucincinnati2017.thatcamp.org/ like you) DOES have the Users –> Export to CSV option, so I’ll ask you to use that for now. If I get the Email Users plugin thing resolved I’ll let you know.
Again, see screenshot: https://www.dropbox.com/s/mdrtkadmlz69so6/Screenshot%202017-04-25%2017.13.23.png?dl=0
April 25, 2017 at 5:19 PM #5547Lisa Haitz
Participantthanks for assistance!
April 25, 2017 at 5:20 PM #5548
Amanda FrenchKeymasterLooks like I fixed it through the classic method: turning it off and turning it back on again. 🙂 You should have the Email Users option now, Lisa. Thanks for bringing it to our attention!
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