THATCamp » Tutti gli articoli

Amanda French — Tue, 23 Jul 2019 15:42:15 +0000

Hi all — this shouldn’t affect you at all if you are a legitimate user, but today I disabled user registration on the main THATCamp site at thatcamp.org because of a recent spate of spam user registration and spam forum posts. If you want to attend a THATCamp, you can still register through that camp’s subsite (such as http://hss2019.thatcamp.org/). If you do not have a THATCamp account and wish to register a THATCamp, please use our Contact form to request an account. Let me know if you have any trouble!

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Amanda French — Tue, 22 Jan 2019 15:30:33 +0000

Hi all! Please note that we have moved the THATCamp website network to a new server today, and we might run into some issues. We’ll test and troubleshoot throughout the day. If you discover any problems, let us know by posting a reply to this forum thread or emailing “info at thatcamp dot org”.

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Laura Estill — Tue, 15 Jan 2019 20:36:46 +0000

Thanks, Amanda! That did the trick! I appreciate your help.

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Amanda French — Tue, 15 Jan 2019 20:12:22 +0000

Hi Laura — sorry for delay! I’ve upgraded your permissions as well, which should enable you to edit your profile. Note that while this issue is fixed for new users (anyone who registers from now on) and for most old users (anyone who registered before a certain date), there is a percentage of users who still have the wrong permissions. Long story short, I’d need to fix these permissions in a batch via direct access to the database, which I don’t currently have, but I’m more than happy to do it one at a time upon request.

Let me know if you have any further trouble.

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Laura Estill — Wed, 09 Jan 2019 15:25:40 +0000

PS I’m echoing Chelcie here: I can’t access it from the thatcamp.org/wp-admin site or from thatcamp.org/people/lestill

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Laura Estill — Wed, 09 Jan 2019 13:35:54 +0000

Hi All,
I’m having this same problem and can’t edit my profile.
Thanks,
Laura

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Kristen Lillvis — Mon, 25 Jun 2018 15:49:07 +0000

Thank you, Amanda!

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Amanda French — Mon, 25 Jun 2018 15:47:12 +0000

Hi Kristen, that option is in the Dashboard in THATCamp Setup. I changed it for you, and it’s reflected on the home page. If you still see the old date, that might be a caching issue — do a hard reload of the page and you should see the correct date.

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Kristen Lillvis — Mon, 25 Jun 2018 15:02:07 +0000

Hello,

I need to change a date for THATCamp Ohio 2018, and while I was able to so before, I can’t figure out how at this time (and to make the date change appear on the main THATCamp page). Our date is now Sept. 22, 2018. Help, please? Thank you!

Best,
Kristen

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Erika Mann — Fri, 22 Jun 2018 18:47:21 +0000

Okay, got it. Thank you!

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Amanda French — Thu, 21 Jun 2018 20:23:56 +0000

Hi Erika — in your case it was simply that the Campers page wasn’t using the Campers page template for some reason, so I set it and it’s fine now. http://midwest2018.thatcamp.org/campers/ There are instructions about that at http://thatcamp.org/help/organize/website/

It is supposed to use that template by default, though, so I’ll check to make sure that’s happening on new sites.

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Erika Mann — Thu, 21 Jun 2018 19:32:51 +0000

Hello,

I am having this same problem. I only have two registrations, but neither of them (including my own) is showing up on the “campers” page. Does it just take some time for them to populate?

Thanks!
Erika

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Amanda French — Fri, 01 Jun 2018 15:35:37 +0000

Hi Geraldine,

Sorry for my delay in replying! I was away on vacation. Everything looks fine to me now: you’ve got 17 users and 17 people on your Campers page at http://ugainvalence2018.thatcamp.org/campers/ , including Anirban and Genoveva. I did also fix an issue with your avatar while I was at it. Let me know if you need anything else.

Amanda

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Geraldine Castel — Tue, 29 May 2018 07:33:04 +0000

Hi
I’m in charge of the website (http://ugainvalence2018.thatcamp.org/campers/) for the UGA in Valence camp and as others have experienced, some of our campers don’t show on the campers’ page (Anirban, Genevieve…) even though they registered. I can see them on my dashboard as administrator as the registration seems to have worked fine but once I log out, only 11 out of the 17 registered show. I tried the different solutions offered (change template for the page, change navigator..) but still can’t see them. Any idea why ?
Thanks for your help.
Geraldine

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Amanda French — Fri, 09 Mar 2018 16:55:57 +0000

I’ve found the offending user and have removed them. Sorry about that: we do get quite a few spam users but they usually don’t message people like that. Let me know if you get more!

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Amanda French — Fri, 09 Mar 2018 16:28:14 +0000

Yes, I see! Worrisome. Let me find the offender and remove them.

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Kristen Lillvis — Thu, 08 Mar 2018 20:39:59 +0000

Actually several of my campers have received this spam.

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Kristen Lillvis — Thu, 08 Mar 2018 20:34:01 +0000

Hello,

One of my campers for THATCamp Marshall received a spam email (please see pasted below):

From: THATCamp @thatcamp.org>
Sent: Thursday, March 8, 2018 3:28 PM
To: Lumpkin, Britton
Subject: [THATCamp] New message from Kristen

THATCamp
Hi Britton Lumpkin,
________________________________________

Kristen sent you a new message: “soniyalove2017 (AT) hotmail.com”
“Piacere di conoscerti;
Io sono la signorina Kristen, vedo il tuo profilo su incontro e adoro il tuo profilo, ti ho scelto per il mio amico. per favore, voglio che tu risponda direttamente alla mia email privata a (soniyalove2017 (AT) hotmail.com) in modo che possa darti altre mie foto e raccontarti tutto di me.

))))))))))))))))))))

Nice to meeting you;
I am Miss Kristen i see your profile on meet and I really love your profile, I have chosen you to my friend. please, I want you to reply directly to my private email at (soniyalove2017 (AT) hotmail.com) so that I can give you more of my pics and tell you all about me.”

Go to the discussion to reply or catch up on the conversation.

THATCamp wishes you well.

unsubscribe

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Kristen Lillvis — Thu, 08 Mar 2018 20:32:15 +0000

Thanks, Amanda. We figured out that it might be a browser issue (IE)? I appreciate your help!

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Amanda French — Tue, 06 Mar 2018 21:01:25 +0000

By the way, regarding the issue that began this thread, I looked through my email and it looks like we never figured out what was going on there. But do note that although it’s not a perfect solution you can add users to your site manually — see instructions near the bottom of the Help page http://thatcamp.org/help/organize/registrations/ underneath “Other means of registration.” They won’t show up in the Registration list, but they will have access to the site and will show up on the Campers page.

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Amanda French — Tue, 06 Mar 2018 20:44:53 +0000

Hi Kristen, this is for THATCamp Marshall 2018 at http://marshall2018.thatcamp.org/, correct? Not THATCamp Ohio 2018 in September?

You’ve got 29 approved registrations on THATCamp Marshall 2018, and they’ve all got active user accounts, so everything looks normal. When you say they “didn’t go through,” do you mean that the registrant didn’t get their activation email? Emails from WordPress do often go to spam, so that could be what’s happening — you can ask your registrants to check their spam folder or (which is easier) just reset their password by clicking on the “Log in” link on your site at http://marshall2018.thatcamp.org/wp-login.php and clicking “Lost your password?” They will need to enter the same email address they used to register for the site.

If on the other hand people are saying they can’t *finish* the registration process, that would be more worrying. Can you take a look at your registrant or user list and let me know if there’s a person who should be on it but isn’t? A name is sufficient. That would help me to figure out what exactly is happening.

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Kristen Lillvis — Tue, 06 Mar 2018 19:25:03 +0000

I have had this same problem this week and last–several people have said they registered but the registrations aren’t going through.

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Amanda French — Mon, 26 Feb 2018 16:14:46 +0000

Hi Kristen,

So sorry for the delay in replying! I tested this to see if deleting a THATCamp also deletes the admin user. And the answer is no: it doesn’t. Your user account will still exist, and it will allow you to log in to the main THATCamp site here and to any other THATCamps you’re a member of. So, as you doubtless saw, you go to Tools –> Delete Site and then agree to delete the site permanently, after which it sends the site administrator (you) an email with that language about your site and being gone forever and a link to click. Feel free to click that link.

I did get an error message after clicking the link, but it did nevertheless delete the site (and not the administrator’s user account). Let me know if you have any trouble and I can delete the site manually. I’ll see about maybe changing that language, too.

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Kristen Lillvis — Fri, 16 Feb 2018 13:18:17 +0000

Hello. I was in charge of two THATCamps, but I need to delete one. I see how to delete it, but the confirmation email I received says that my “current site and username” will be gone forever. Is this the name of my particular THATCamp or my personal username? Thank you.

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Amanda French — Wed, 06 Dec 2017 19:06:39 +0000

Hi Kristen — yes, I cleared the cache and it updated. Have a good THATCamp!

Amanda

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Kristen Lillvis — Wed, 06 Dec 2017 19:05:46 +0000

Either the cache cleared or someone fixed it. Thank you!

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Kristen Lillvis — Wed, 06 Dec 2017 19:02:57 +0000

I changed the THATCamp Ohio 2018 on my end to have a date of April 27, 2018, but it isn’t showing up on the THATCamp homepage. Would someone please help me update the date?

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Amanda French — Tue, 25 Apr 2017 21:20:37 +0000

Looks like I fixed it through the classic method: turning it off and turning it back on again. 🙂 You should have the Email Users option now, Lisa. Thanks for bringing it to our attention!

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Lisa Haitz — Tue, 25 Apr 2017 21:19:30 +0000

thanks for assistance!

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Amanda French — Tue, 25 Apr 2017 21:14:23 +0000

I suspect there might be a plugin conflict or a server setting that is preventing you from accessing that feature, Lisa. It might take me awhile to resolve, if at all. Meanwhile, my test user (which is an admin on the http://ucincinnati2017.thatcamp.org/ like you) DOES have the Users –> Export to CSV option, so I’ll ask you to use that for now. If I get the Email Users plugin thing resolved I’ll let you know.

Again, see screenshot: https://www.dropbox.com/s/mdrtkadmlz69so6/Screenshot%202017-04-25%2017.13.23.png?dl=0

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Amanda French — Tue, 25 Apr 2017 21:01:27 +0000

That’s weird, Lisa — that plugin should be activated on all the sites by default, and since you have the settings, sounds like it is actually activated. Let me check into it.

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Lisa Haitz — Tue, 25 Apr 2017 17:23:25 +0000

Well- your screen shot shows what I thought we should see. But we dont have that link as indicated on the screenshot.

We do have the Settings>Email USers setup however.

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Amanda French — Tue, 25 Apr 2017 15:36:21 +0000

I should add that you can also choose Users –> Export to CSV and get a spreadsheet of all user information, including their email addresses. From there you could put the addresses into an email program, though I’ve found it’s best to do it in batches of 30 or so.

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Amanda French — Tue, 25 Apr 2017 15:32:13 +0000

Yes, indeed. If you’re an administrator and log in to your site, you should see an option called “Email Users” in the sidebar, a couple of options below Settings. Click that, and you’ll have the option to email a group. See screenshot at https://www.dropbox.com/s/jcsds6x9d433wbc/Screenshot%202017-04-25%2011.29.41.png?dl=0

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Lisa Haitz — Mon, 24 Apr 2017 21:25:12 +0000

Is this possible? I see the settings for email users, but not how to actually do it.We want to send an update. Thanks!

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Amanda French — Mon, 10 Apr 2017 20:33:30 +0000

Hi Lisa,

Well, not easily — those options are coded in to a custom plugin. But let me take a look; I think I can do it.

Amanda

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Lisa Haitz — Mon, 10 Apr 2017 20:02:58 +0000

Our thatCamp is going to be for 3 days. Can the dropdown be changed to accomplish this?

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Amanda French — Fri, 03 Mar 2017 19:09:28 +0000

I have upgraded your role on thatcamp.org to “Subscriber” from “Participant,” Chelcie — looks like we might be having a recurrence of the issue where new users aren’t being granted sufficient privileges. I’ll see what I can do.

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Chelcie Rowell — Fri, 03 Mar 2017 16:45:27 +0000

Hi there,

I’m also unable to edit my profile! When I log in and visit my profile page at thatcamp.org/people/rowellcj then click Edit I get the message “You do not have sufficient permissions to access this page.” Same result if I visit thatcamp.org/wp-admin.

Many thanks,
Chelcie

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Carolyn Moritz — Wed, 01 Mar 2017 00:46:47 +0000

Awesome, thank you for the help!

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Amanda French — Tue, 28 Feb 2017 21:39:28 +0000

Hi Carolyn,

You weren’t a user on the http://florida2017.thatcamp.org site (maybe you registered on site instead of through the website?) but I went ahead and added you as an author to the site, so you should be able to add your notes now.

Cheers,

Amanda

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Carolyn Moritz — Mon, 27 Feb 2017 21:54:45 +0000

Hi there! I would like to upload the document resulting from my THATCamp Florida session. Unfortunately, I do not see the “Post” option on the Dashboard sidebar where I normally see it on WordPress sites. Any help would be appreciated!

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Amanda French — Mon, 06 Feb 2017 16:49:50 +0000

Hi Natalie,

Oh sure, I still hang out and do this kind of thing when I can. Glad to hear it’s fixed. For future visitors to the thread, this issue used to happen when someone registers through the main site (thatcamp.org) and then wasn’t attached to any particular “subsite” such as newngland2017.thatcamp.org. It should now be the case that registering on the main site only *does* allow you to edit your profile.

But for cases like Natalie’s, I think it depends on where you’re coming *from* when you try to edit your profile, so that if you come from a URL for a “subsite” that you’re not a member of you might get that “You do not have sufficient permissions to access this page” error.

Amanda

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nmhouston — Sat, 04 Feb 2017 16:57:50 +0000

Ignore this query, it’s fixed today now that I’m on the registration list for this yr’s camp.

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nmhouston — Sat, 04 Feb 2017 00:50:34 +0000

I am having the same problem as others in this thread (can’t edit my profile when logged in). It was a few years ago when I was last at a ThatCamp, so perhaps my permissions weren’t updated when Amanda took care of some of them as detailed above. I don’t think Amanda is doing this sort of thing any longer, but if there’s someone else checking the forums I’d appreciate it if my permissions could be fixed too!
Natalie

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Jessica Parr — Fri, 03 Feb 2017 18:09:33 +0000

Thank you so much, Amanda.

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Amanda French — Wed, 01 Feb 2017 18:11:50 +0000

Okay, Jessica, I unchecked “T-shirt size” and “Children” on the THATCamp Registration form settings. There are other options you can uncheck as well if you like.

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Amanda French — Wed, 01 Feb 2017 18:08:23 +0000

Hi Jessica,

Sorry for delayed reply! Absolutely — these are options you can uncheck in the Dashboard by going to TC Registrations –> Settings. I’ll take the liberty of going to your site now and unchecking them, which will remove them from the form.

Cheers,

Amanda

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Jessica Parr — Mon, 30 Jan 2017 17:26:03 +0000

I am co-organizing the THATCamp New England 2017. We’re just about ready to start taking reservations. Unfortunately, we’re not in a position to offer t-shirts or host children. We’ve managed to make this Camp free of charge, and provide breakfast and coffee, in part because my co-organizer’s institution has been very generous. They’re not insured for children, though. And we don’t have the capital to pre-order shirts. Is there any way to edit these features out of the registration form? I see the forms on GitHub, but it doesn’t look like there’s an option to edit the form on THAT Camp sites.

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Amanda French — Mon, 19 Sep 2016 20:40:04 +0000

Addendum: if any other users do encounter this problem, pasting the password reset link into Internet Explorer on a Windows machine might do the trick: neither Chrome nor Firefox seems to be able to process the iCloud address password reset token.

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Amanda French — Mon, 19 Sep 2016 20:35:00 +0000

I manually reset the user in question’s password, so that part of the issue is resolved. This problem apparently only exists for icloud.com email addresses; I was able to reproduce it with an icloud email address. I thought perhaps that icloud might have been blocked as a spammer in the way yahoo email addresses are, but that doesn’t seem to be the case, and the icloud.com address can receive emails just fine (including password reset emails) from the THATCamp system — apparently it’s only password reset tokens that don’t work.

If any other users encounter this issue, please either use a different email account with your THATCamp user account or else write chair at thatcamp dot org to have your password manually reset. Sorry!

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Amanda French — Mon, 19 Sep 2016 17:47:41 +0000

Hi Lisa,

Sorry to hear it! I tried resetting my own password and couldn’t reproduce the problem. If you give me the user’s name and email address, I’ll look into it. Worst comes to worst, I can manually reset it for them. You can email the info to chair at thatcamp dot org.

Cheers,

Amanda

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Lisa Spiro — Mon, 19 Sep 2016 17:20:12 +0000

One of the people attending the THATCamp that I am hosting in a little less than a week is running into trouble resetting her password. She gets a message saying “Your password reset link appears to be invalid” when she tries (including using http://thatcamp.org/wp-login.php?action=lostpassword). How should I handle this problem?

Thanks for any help,

Lisa

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Lisa Haitz — Wed, 18 May 2016 16:32:17 +0000

Thanks!

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Amanda French — Wed, 18 May 2016 16:29:16 +0000

Actually it was the “prisca” user I deleted due to spam, not “prisca22” — will see what I can do to block further spam from this source.

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Amanda French — Wed, 18 May 2016 16:25:45 +0000

Actually I’m way ahead of you — I deleted that user a couple of days ago when *I* got spam from them! Sorry for the inconvenience. Our spam user prevention plugins (Akismet and WangGuard especially) were working wonderfully for a time, but I’ve seen a major uptick in spam users in the last couple of months: time to try out some new ones and some new settings.

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Lisa Haitz — Wed, 18 May 2016 15:30:24 +0000

More info: It appears user sow1 is registered on thatcamp here:
http://thatcamp.org/people/prisca22/

maybe delete user?

Thanks!

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Lisa Haitz — Wed, 18 May 2016 15:08:14 +0000

This email was sent from “THATCamp”… not our site, but it appears the main:
—–

Hi ?Jay Twomey?,

sow1 sent you a new message: “HI”

“I am prisca please contact me on my email address ( priscasow2 at hot ma”

Go to the discussion to reply or catch up on the conversation.

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mary.larson — Fri, 13 May 2016 14:50:26 +0000

Thank you, Amanda! You are a gentlewoman and a scholar!

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Amanda French — Wed, 11 May 2016 14:17:46 +0000

Try now, Mary. Looks like you originally registered four years ago, so perhaps I missed updating your permissions when I did a bunch of people in January. Let me know if it’s not resolved.

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mary.larson — Tue, 10 May 2016 20:18:48 +0000

Amanda –

I’m sorry, but I’m having the same problem and I’m trying to update before a camp next week. Apologies!

Mary

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Trent Hergenrader — Tue, 03 May 2016 17:22:59 +0000

Thanks! Just shot you an email with names.

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Amanda French — Tue, 03 May 2016 14:53:02 +0000

In fact the more info you can tell me about it, the better I can troubleshoot, so do please forward emails from whoever you have reporting that issue to @thatcamp.org">chair@thatcamp.org. Sorry for the trouble!!

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Amanda French — Tue, 03 May 2016 14:52:07 +0000

Yikes, that’s no good. Let me take a look at the actual database and see if there are any records there — can you give me a name or two of people it’s happened to? You can send them to @thatcamp.org">chair@thatcamp.org if you don’t want to post them publicly.

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Trent Hergenrader — Tue, 03 May 2016 14:49:26 +0000

Our camp is this Friday and i’m just now learning that many registrations have gone missing. When I heard about the first couple I figured it was user error, but now I’ve have about 10 people indicate that they filled out the form on the Register page but for some reason it didn’t go through to the THATCamp registration database.

Any idea why? It’s a bit late to do anything now, but I’m getting nervous that we’re not going to have enough food…

http://ritdhss2016.thatcamp.org/

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Amanda French — Thu, 31 Mar 2016 22:25:50 +0000

Hi Anonymous,

I updated some code on the website today, and when I test it now, logged-in users can edit their profiles properly. Can you try again? If it is still broken for you, please give me your username and I’ll investigate further.

Amanda

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Amanda French — Thu, 31 Mar 2016 22:10:32 +0000

Hi Mia,

Thanks to some volunteer development time, new users who register for your THATCamp will now get an email with a link they can click to set their password. The issue was due to a WordPress update that broke that function in the THATCamp Registrations plugin. Read more at https://github.com/chnm/thatcamp-org/issues/124 if you like.

Let us know if there are any further issues!

Amanda

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Wed, 30 Mar 2016 19:42:20 +0000

I am having the same problem. I would like to edit my profile, but while logged in do not have access (other than the photo.). ..

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Amanda French — Thu, 24 Mar 2016 14:14:30 +0000

By the way, it occurs to me that you could put that link in the “Accepted Registration” email in THATCamp Registrations so that it’ll be there in the email that people get when their registration is approved — I’ll go ahead and do that now, though it will only go to new, accepted registrants, not to existing users. I also put a notice on THATCamp.org generally about the issue.

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Amanda French — Thu, 24 Mar 2016 14:12:04 +0000

I did confirm yesterday that the login info emails aren’t being sent and did a bit more testing of the issue, so I’m going to put in an issue with our (strictly volunteer) developers to see what’s up — it can’t be an issue with email sending generally, because other emails are being sent properly, including other THATCamp Registrations emails, login info reminder emails for people with existing accounts on thatcamp.org, and “activate your account” emails when people register a new account on thatcamp.org.

Drat, you’re right that you don’t have the right to set people’s passwords — sorry. Since I’m a system admin, I can, and I mistakenly thought site-level admins could too. The better workaround, then, until we get this fixed, is to manually email people the link to reset their passwords: http://thatcamp.org/wp-login.php?action=lostpassword People whose registrations are accepted are getting properly created as users and added to your site, so they just have to “reset” (really set) their passwords to find out what they are.

Sorry for the inconvenience! Will try to get it fixed.

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Mia Tootill — Wed, 23 Mar 2016 22:12:56 +0000

Yes, I am an administrator, but there’s no option to view/change users passwords…And I’ve tried registering through a different email–nothing in my spam. I can ask people to email me their proposals if necessary…Yes, site is cny2016.thatcamp.org.

Thanks,

Mia

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Amanda French — Wed, 23 Mar 2016 15:37:29 +0000

Hi Mia,

Yes, if you have admin privileges on your site, you can go to users’ profiles and set a password for them and email it to them manually. Your site is http://cny2016.thatcamp.org, correct? I’ll do some testing to see if I can replicate the lack of emails sent. It is true that sometimes they go to people’s spam folders, which might be all that’s happening. If not, I’ll try to pin it down.

Cheers,

Amanda

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Mia Tootill — Tue, 22 Mar 2016 21:50:15 +0000

The THATCamp registration template says “You should receive a separate e-mail with your login and password information,” but campers trying to register for my THATCamp aren’t receiving this information. Is there a way I can manually set their log-in usernames & passwords? The wordpress log-in page has a link for new users to register, but that takes them to the main thatcamp.org registration. Thanks!

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Megan Faragher — Thu, 03 Mar 2016 16:57:30 +0000

Thanks!

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Amanda French — Thu, 03 Mar 2016 15:48:03 +0000

Not sure what happened, but that site had no users for some reason. I’ve added your THATCamp account mfaragher as an admin to the site. Note that it’s affiliated with your gmail address, not your Wright address.

Do be sure not to test the registration form with the same account as you use to administer the site; sometimes that affects your ability to access it, although this looks like a different thing. Anyway, let us know if you have any more trouble!

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Megan Faragher — Thu, 03 Mar 2016 15:27:20 +0000

I’m the head of the Lake Campus 2016 ThatCamp. I set up my website some time ago, and I set it up through my account (mfaragher), but I am unable to log into the wpadmin for lake2016.thatcamp.org through that login.

Is there a way to access the camp that I registered?

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James Baker — Wed, 02 Mar 2016 15:56:46 +0000

I see. And yes, I hadn’t twigged that Sharon just needed to update her profile! I’ll resolve at this end. Sorry to bother you again!

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Amanda French — Wed, 02 Mar 2016 15:53:57 +0000

She does appear: she’s the last icon in the bottom row on the right on your Campers page (hover over the link and you’ll see that it links to http://this.thatcamp.org/profile/sharonwebb/. She would need to enter her name and/or a photo in her profile to make it clear that it’s she.

She can’t register because she’s already a user: the main point of registration is to create the person a user account on the site. If it bothers you to have the registration list and the user list out of sync, you could remove her as a user and let her fill out the registration form.

Admittedly, the registration form should probably give you an error message along the lines of “You are already a user on this site” when you submit a registration request and are already a user, which I’ve just tested and which apparently it doesn’t do. We don’t have any developers currently who might add such a message, but maybe this weekend I can take a look to see if I can add it in myself. It’s probably beyond my capacity, though. Sorry!

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James Baker — Wed, 02 Mar 2016 12:24:20 +0000

Further to, my colleague Sharon Webb http://thatcamp.org/people/sharonwebb/camps/ is admin for http://this.thatcamp.org/ but does not appear as a camper. She tells me she can’t register. Is there anything I can do to make her appear?

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James Baker — Mon, 29 Feb 2016 17:45:57 +0000

Brilliant. Thanks for fixing this Amanda!
James

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Amanda French — Sat, 27 Feb 2016 17:29:26 +0000

Sorry for delay in reply — was traveling! Have fixed this: the “Campers” page needs to have its page template set to “Campers” (Pages –> [Page title] –> Quick Edit (or Edit) –> Page Template). This is supposed to be on by default for that page, so I’ll look into why it wasn’t for you. See also our help page on THATCamp websites at http://thatcamp.org/help/organize/website/.

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James Baker — Wed, 24 Feb 2016 16:16:15 +0000

Me again – I have registrations but I can see no Campers at http://this.thatcamp.org/campers/ Do I need to edit something on the template/widget side to get these up?
Thanks in advance for your help!
James

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Amanda French — Mon, 15 Feb 2016 15:39:09 +0000

Hi James,

As per our email correspondence: all fixed! Yes, we’ve had that happen before, where people manage to remove themselves as Administrator by testing the registration form with the same email address (which tries to add you as an Author), although I thought we had coded in a prevention for that. In any case, it’s easy enough to fix manually, and I’ve added you back as an administrator.

Cheers,

Amanda

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James Baker — Mon, 15 Feb 2016 09:59:52 +0000

I have a similar issue. I’m running this http://this.thatcamp.org/ and I can’t get at the dashboard. I think this is caused by me accidentally rejecting me own registration for the event (don’t ask how I managed that). Now I’m still getting emails notifying me of registrations to james.baker@sussex.ac.uk but I see this…

You attempted to access the “This&THATCamp Sussex Humanities Lab” dashboard, but you do not currently have privileges on this site. If you believe you should be able to access the “This&THATCamp Sussex Humanities Lab” dashboard, please contact your network administrator.

…notification when I try to follow up on them.

Any chance you could help me out and make me an admin again?

Thanks!

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Chelcie Rowell — Thu, 11 Feb 2016 20:06:53 +0000

Many thanks, Amanda and the whole team, for continually working on the maintenance & governance of THATCamp.org!

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Amanda French — Thu, 11 Feb 2016 19:38:33 +0000

Hi Chelcie,

Thanks for this report! You’re right, the site was slow yesterday. I see you’ve been corresponding on Twitter about it with @reclaimhosting, as we have, and they’re tweaking things. For future readers of this post, see https://twitter.com/ReclaimHosting/status/697548358316126212 and associated conversations.

FYI, although the site is running MUCH better these days than it was before we moved to Reclaim, we do still have periodic issues, often due to the fact that it’s a great big network with 250+ sites and 9000+ users. But at least they’re not the SAME issues! If you’re interested, see this account of the history of THATCamp website issues over on the THATCamp Council forum at http://thatcamp.org/forums/topic/january-2016-thatcamp-council-meeting-agenda/ . Might write a blog post soon about it, as well.

Do feel free to keep talking to @thatcamp and @reclaimhosting on Twitter, but of course you can also post here if you like.

Cheers,

Amanda

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Chelcie Rowell — Wed, 10 Feb 2016 22:14:25 +0000

Hi THATCamp team,

Like Stuart, I am noticing that performance of our THATCamp website is painfully slow, and I share his concerns about whether it will deter potential attendees.

Is there anything that could be done in the near-ish term to improve performance?

Many thanks,
Chelcie

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Amanda French — Thu, 21 Jan 2016 15:18:35 +0000

Hi Mia,

All fixed! Had happened to other THATCamps as well. I must admit I’m not at all sure what caused the problem, but I’ll keep an eye out for the next couple weeks to make sure it doesn’t recur. Fingers crossed it was just a one-time error (maybe human?). Do let us know if you have any other trouble.

Cheers

Amanda

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Mia Tootill — Wed, 20 Jan 2016 20:57:30 +0000

Hi Amanda,

Thanks very much for the swift reply! No rush, just whenever you have a moment at home to fix it. From what I remember, registration was smooth and I think the site showed up on the home page right away. I’m not sure when it disappeared, I hadn’t checked in a little while.

Thanks,

Mia

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Amanda French — Wed, 20 Jan 2016 20:51:25 +0000

Hi Mia,

I can fix this, but it’ll be easier for me to do from home, where I’m headed in about an hour. Check again tonight or tomorrow morning and it’ll be fixed.

Meanwhile, for purposes of identifying the cause so we can ensure this doesn’t happen again, can you tell me whether you had any problems when you registered the site on November 19th? That’s when the “group” gets created that ensures your site shows up on the home page of thatcamp.org. Doesn’t sound like it, not if your site used to show up there and now doesn’t.

Amanda

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Amanda French — Wed, 20 Jan 2016 20:18:03 +0000

Sure thing, Mia — I’ll take a look now.

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Mia Tootill — Wed, 20 Jan 2016 19:17:14 +0000

This has happened to me too now. The site works (cny2016.thatcamp.org), but the THATCamp I’m organizing isn’t showing up in my list of camps. It was originally on the list of camps, but has also disappeared from there now. Can one of the Network Admins please help? Thanks!

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Amanda French — Mon, 11 Jan 2016 19:01:44 +0000

Sorry this has taken so long to resolve, but I think it’s fixed, thanks to a bit of volunteer unpaid labor from the intrepid developer and friend of THATCamp Boone Gorges.

To make a long story short, there’s a little conflict with the plugin that runs the forums and BuddyPress or WordPress multisite; when registering through the main site at thatcamp.org, users were given roles on the forums instead of roles on the main THATCamp website. Boone fixed it so that when new users register they’ll be made “Subscribers” on the THATCamp website, which means that the “Edit Profile” link will work properly. See thread at https://github.com/chnm/thatcamp-org/issues/41

I also went back and changed all the existing users with insufficient permissions to Subscribers, so it should be okay for everyone. Let me know if not.

Amanda

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Lisa Haitz — Fri, 08 Jan 2016 18:48:51 +0000

Excellent – thanks for the fast work!

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Amanda French — Fri, 08 Jan 2016 17:51:17 +0000

No worries — done!

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Lisa Haitz — Fri, 08 Jan 2016 17:37:59 +0000

Amanda
Thanks for your assistance! Can it be University of Cincinnati instead of U of Cincinnati ? If that’s too long , maybe abbreviate to Univ.

Sorry to be a pain!!

We use WordPress Networks here as well, if you ever need another person !

Thanks again!
Lisa

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Amanda French — Fri, 08 Jan 2016 17:08:54 +0000

Hi Lisa,

A bit late to reply, but yes! Do create a new site each year: we like to save records of the old ones, so we decided early on to ask people to create a new site for every THATCamp. If you like, though, I can give you an export of all the content and files from last year’s site so that you can easily recreate the similar information. Let me know.

Amanda

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Amanda French — Fri, 08 Jan 2016 16:54:02 +0000

Hi Lisa and Frédéric,

I fixed this — it now says “THATCamp U Cincinnati 2016.” Let me know if that’s the correct title.

Technical explanation: the way we have the THATCamp site set up, it runs both WordPress Multisite and BuddyPress. Multisite is the functionality that allows everyone to have their own separate site on the thatcamp.org domain, while BuddyPress is organized around the concept of “groups.” Boone Gorges, our developer, made it so that BuddyPress “Groups” are mapped onto Multisite “Sites,” and it’s the BuddyPress Group names that show up in the list on the main page. That means that editing the site title after you’ve submitted the initial THATCamp Registration page (which creates the Groups) doesn’t change what’s on the home page.

Only THATCamp network administrators (i.e., the THATCamp Council) can edit Group names by going to Network Admin –> Groups.

Thanks for taking a look, Frédéric!

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Frédéric Clavert — Fri, 08 Jan 2016 08:40:18 +0000

Dear Lisa,
on your side, everything’s fine, as you suggested. The homepage is automatically generated. I suppose that there is a cache issue. I’ll see this with members of the THATCamp council.
Best,
Frédéric

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Lisa Haitz — Thu, 07 Jan 2016 20:04:03 +0000

I think maybe the site name needs to be changed in admin… anyone?

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