Michelle Ford, an expert in data analysis, is the eLearning Data Analyst - BI Specialist in the eLearning Analytics department at the University of Cincinnati. Prior to working at the University of Cincinnati, Michelle worked as Research Analyst for Cincinnati State Technical and Community College. Michelle is passionate about statistical data analysis, data-informed decision making, continuous improvement and analytical tools in higher education. Michelle has been a member of the American Statistical Association since 2011 and of the Ohio Association of Institutional Research since 2013. She is also involved in a community data collaborative through the Strive Partnership, analyzing data on STEM success in higher education in Cincinnati and Northern Kentucky. Michelle holds a M.S. in operations and project management, concentrating in data analytics from Southern New Hampshire University; a graduate certificate in quantitative analysis from Southern New Hampshire University; and a B.L.S. in business statistics from Purdue University.