Alejandro Otanez has more than 10 years international experience in IT Strategy and Custom Application Development in various industries ranging from Education to Healthcare to Consumer Goods to Non-Profits assisting clients in the areas of business strategy and development, including organizational, process, and technology improvements. Within custom app development, Alex has experience in strategic transformation, project management, customer collaboration, sales & operations planning, content & digital asset management strategies, and xRM implementations. As the COO for Shockoe.com, LLC, a Richmond, VA based mobile consulting and development firm, I am responsible for the firms on-going projects, internal operations, and new business development. Previously Alex was a Managing Consultant for ICF Interactive (Formerly Ironworks Consulting) focused on improving technology-enabled business processes by aligning business strategies with emerging and foundational technology opportunities. Alex’s focus was on designing processes and roadmaps to help businesses improve overall IT performance and get the most value from IT investments while innovating the enterprise. Alex launched his consulting career at IBM Global Business Services working as a Supply Chain Strategist on various projects around the country and world. Skills: • Consumer products and retail industries • Organizational Non-Profit & Education IT Transformations • Strategic IT and Mobile Transformation • Cross-Platform Mobile Development • PMI Project Management & Agile Professional • Strategic transformation and integration of xRM systems • Transformational program development and management