Can't edit profile though I'm logged in – THATCamp

Can't edit profile though I'm logged in

Andrew G. Taylor — Wed, 07 Oct 2015 21:39:19 +0000

Hi all,
I just registered today and was going to edit my profile, however when I tried it returned “You do not have sufficient permissions to access this page.”
I was able to change my profile image, but nothing else.
Thanks for any suggestions, Andrew

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Amanda French — Fri, 09 Oct 2015 13:11:39 +0000

Sorry to hear it! Can you give me the URL of the page you were on just before you got that message? Were you at http://thatcamp.org/people/agrahamt/ and did you then click “Edit” at the bottom left of the page?

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Andrew G. Taylor — Fri, 09 Oct 2015 16:28:26 +0000

Hi Amanda,
Thanks for your response!
Yes, that’s what I did,
here’s the response message I got at http://thatcamp.org/wp-admin/profile.php :
“You do not have sufficient permissions to access this page.”
Thanks, Andrew

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Amanda French — Fri, 16 Oct 2015 12:03:38 +0000

Hi Andrew — sorry for delay, was out of internet contact for awhile on vacation. I worked on this issue a bit and haven’t solved it yet, though I think I’m on the right track. Meanwhile, if you get this, could you try manually going to http://thatcamp.org/wp-admin after you’re logged in and seeing if you can get to the Dashboard that way? You should see a menu option called “Your Profile.” Will try some more things this weekend, as well.

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Amanda French — Mon, 07 Dec 2015 20:57:41 +0000

Hi @agrahamt, have worked on this a bit without success — it’s basically only a problem for people who register only at thatcamp.org; if you register through a THATCamp subsite like dpatx.thatcamp.org you can edit your profile properly on THATCamp. I’ve worked around the issue for you, at least, by bumping up your privilege levels, so at least you can edit your profile. Will see what I can do for everyone else!

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Katherine Hart Weimer — Tue, 08 Dec 2015 20:59:51 +0000

I am having the same problem. I would like to edit my profile, but while logged in do not have access (other than the photo.).

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Frédéric Clavert — Tue, 08 Dec 2015 21:18:36 +0000

Hi Kathy,
I did something, could you try again to edit your profile and tell me if it worked?
best,
Frédéric

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Amanda French — Mon, 11 Jan 2016 19:01:44 +0000

Sorry this has taken so long to resolve, but I think it’s fixed, thanks to a bit of volunteer unpaid labor from the intrepid developer and friend of THATCamp Boone Gorges.

To make a long story short, there’s a little conflict with the plugin that runs the forums and BuddyPress or WordPress multisite; when registering through the main site at thatcamp.org, users were given roles on the forums instead of roles on the main THATCamp website. Boone fixed it so that when new users register they’ll be made “Subscribers” on the THATCamp website, which means that the “Edit Profile” link will work properly. See thread at https://github.com/chnm/thatcamp-org/issues/41

I also went back and changed all the existing users with insufficient permissions to Subscribers, so it should be okay for everyone. Let me know if not.

Amanda

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Wed, 30 Mar 2016 19:42:20 +0000

I am having the same problem. I would like to edit my profile, but while logged in do not have access (other than the photo.). ..

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Amanda French — Thu, 31 Mar 2016 22:25:50 +0000

Hi Anonymous,

I updated some code on the website today, and when I test it now, logged-in users can edit their profiles properly. Can you try again? If it is still broken for you, please give me your username and I’ll investigate further.

Amanda

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mary.larson — Tue, 10 May 2016 20:18:48 +0000

Amanda –

I’m sorry, but I’m having the same problem and I’m trying to update before a camp next week. Apologies!

Mary

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Amanda French — Wed, 11 May 2016 14:17:46 +0000

Try now, Mary. Looks like you originally registered four years ago, so perhaps I missed updating your permissions when I did a bunch of people in January. Let me know if it’s not resolved.

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mary.larson — Fri, 13 May 2016 14:50:26 +0000

Thank you, Amanda! You are a gentlewoman and a scholar!

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nmhouston — Sat, 04 Feb 2017 00:50:34 +0000

I am having the same problem as others in this thread (can’t edit my profile when logged in). It was a few years ago when I was last at a ThatCamp, so perhaps my permissions weren’t updated when Amanda took care of some of them as detailed above. I don’t think Amanda is doing this sort of thing any longer, but if there’s someone else checking the forums I’d appreciate it if my permissions could be fixed too!
Natalie

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nmhouston — Sat, 04 Feb 2017 16:57:50 +0000

Ignore this query, it’s fixed today now that I’m on the registration list for this yr’s camp.

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Amanda French — Mon, 06 Feb 2017 16:49:50 +0000

Hi Natalie,

Oh sure, I still hang out and do this kind of thing when I can. Glad to hear it’s fixed. For future visitors to the thread, this issue used to happen when someone registers through the main site (thatcamp.org) and then wasn’t attached to any particular “subsite” such as newngland2017.thatcamp.org. It should now be the case that registering on the main site only *does* allow you to edit your profile.

But for cases like Natalie’s, I think it depends on where you’re coming *from* when you try to edit your profile, so that if you come from a URL for a “subsite” that you’re not a member of you might get that “You do not have sufficient permissions to access this page” error.

Amanda

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Chelcie Rowell — Fri, 03 Mar 2017 16:45:27 +0000

Hi there,

I’m also unable to edit my profile! When I log in and visit my profile page at thatcamp.org/people/rowellcj then click Edit I get the message “You do not have sufficient permissions to access this page.” Same result if I visit thatcamp.org/wp-admin.

Many thanks,
Chelcie

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Amanda French — Fri, 03 Mar 2017 19:09:28 +0000

I have upgraded your role on thatcamp.org to “Subscriber” from “Participant,” Chelcie — looks like we might be having a recurrence of the issue where new users aren’t being granted sufficient privileges. I’ll see what I can do.

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Laura Estill — Wed, 09 Jan 2019 13:35:54 +0000

Hi All,
I’m having this same problem and can’t edit my profile.
Thanks,
Laura

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Laura Estill — Wed, 09 Jan 2019 15:25:40 +0000

PS I’m echoing Chelcie here: I can’t access it from the thatcamp.org/wp-admin site or from thatcamp.org/people/lestill

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Amanda French — Tue, 15 Jan 2019 20:12:22 +0000

Hi Laura — sorry for delay! I’ve upgraded your permissions as well, which should enable you to edit your profile. Note that while this issue is fixed for new users (anyone who registers from now on) and for most old users (anyone who registered before a certain date), there is a percentage of users who still have the wrong permissions. Long story short, I’d need to fix these permissions in a batch via direct access to the database, which I don’t currently have, but I’m more than happy to do it one at a time upon request.

Let me know if you have any further trouble.

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Laura Estill — Tue, 15 Jan 2019 20:36:46 +0000

Thanks, Amanda! That did the trick! I appreciate your help.